Services

Technical consultation available from Scientificus expertise including:
 
Chemistry - lab setup, colorimetry, titration, electrochemistry, refractometry and gravimetric.
 
Engineering process  - pharma, food and beverage, wastewater, aquaculture, chemical process, semicond and power plant. 
 
Environment - soil and water sampling, continious environmental monitorings and environmental projects.
 
Food and hygiene - HACCP, microbiology, hygenic process, quality control and quality assurance.
 
Mechanics & design - tank, weighing system, mixing and dosing.
 
Technical training of Suntex instruments covering aspects of installation, operation, maintenance and general troubleshooting are provided.
 
In continuous support and after sales service, comprehensive ranges of service package for instruments are available.
 

1.     Service installation on site package.

Site inspection and installation work.

Instrument commission.

Instrument operation, maintenance and general troubleshooting.

Service installation report and letter of attendance for customer.

 

2.     Service in house calibration package.

Inspection service report.

Calibration certification.

 

3.     Service repair package.

Inspection service report.

Repair service report.

Warranty workmanship.

 

4.     Service preventive maintenance package.

Site visit and inspection on time interval.

Site and calibration report.

 

5.     Emergency maintenance package.

Spare sensors and consumables.

Technical training for general site service and troubleshooting for customer.

 

6.     Others.

DQ, IQ, OQ, PQ and MQ for Suntex Instruments.

Scientificus trade in program.

Scientificus rental program.

In-house training and technical info updates.

Consultation and technical advice.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Focus and benefits of Suntex service package(0.10MB)

Suntex service package ensure your total focus into production without worrying on unexpected downtime!

Specifications of service package and techsupport available may be changed without notification. Please contact Scientificus personnel for further details.
 
Office working hours: Monday to Friday (10am - 5pm).
For enquiry after office hour, please drop a call to Scientificus helpline at +6-012-2288958 or email to scientificus2008@gmail.com.
 
Contact us, "Get Right Application for Value Solution"!  

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